You sit down to load into bankofamerica.com and then you notice a white screen with the never ending spinning wheel. After some time it finally loads. What should you do in this case? I always advise my customers to first call their ISP. Your ISP will be whoever provides you internet and it’s likely going to be Comcast, AT&T, WOW, or Home Telecom if you’re in the Tri-County area of South Carolina. The only question you need to ask at this point is “What internet package am I paying for?” The most common package for a residential user on Comcast is going to be 25 down and 5 up. Write down what they tell you.

The next step is to go to [...]