Voice over Internet Protocol (VoIP) is a recent technology. The advent of the Internet brought with it an abundance of innovation regarding communication mediums. VoIP was developed around 1995 and originally served as a workaround for long-distance and international telephone charges.

VoIP would not exist today if it weren’t for the Internet, the telephone, and Internet Protocol (IP).

Now, since you have switched to VoIP let’s go through some of the common reasons for call quality issues.

Jitter:

It’s a common problem of connectionless networks or packet switched networks. Because the information (voice packets) is divided into packets, [...]