You sit down to load into bankofamerica.com and then you notice a white screen with the never ending spinning wheel. After some time it finally loads. What should you do in this case? I always advise my customers to first call their ISP. Your ISP will be whoever provides you internet and it’s likely going to be Comcast, AT&T, WOW, or Home Telecom if you’re in the Tri-County area of South Carolina. The only question you need to ask at this point is “What internet package am I paying for?” The most common package for a residential user on Comcast is going to be 25 down and 5 up. Write down what they tell you.
The next step is to go to [...]
Voice over Internet Protocol (VoIP) is a recent technology. The advent of the Internet brought with it an abundance of innovation regarding communication mediums. VoIP was developed around 1995 and originally served as a workaround for long-distance and international telephone charges.
VoIP would not exist today if it weren’t for the Internet, the telephone, and Internet Protocol (IP).
Now, since you have switched to VoIP let’s go through some of the common reasons for call quality issues.
It’s a common problem of connectionless networks or packet switched networks. Because the information (voice packets) is divided into packets, [...]
2016 will bring new technologies and equipment to the world of networking and networking security. Many businesses over the past few years have fallen victim to hackers and thieves who have broken into companies to steal valuable information. If you are in the Charleston Area and would like a free business network evaluation, contact us for an appointment and we can evaluate the current state of your network at no charge.
Many companies are not in the IT field, many companies do not have an IT personnel on staff to repair networks or upgrade when applicable. Because of this, many networks start to lag behind in their capability to protect their clients against malicious people [...]
Adding a new outlet to support ethernet in different rooms of your home can get costly. Typically, you would have a wire technician come to the home to run cable to where you plan on having your devices sit to the modem or router. The benefit to having this is that the wires are “hidden” behind the wall and you only have to plug into an RJ-45 connector plate (The ends found on ethernet cables). Since most homes these days are being built with rooms that have these functionality, many older style homes do not carry these jacks so a trained professional would have to come and install these wires for you.
Netgear has released a device that simplifies this [...]